Emergency Services

''Our staff live in the community and see themselves as community members taking care of their friends and neighbors. We are not a large, impersonal city hospital where you are treated like a stranger. When you walk through the doors of our Emergency Department, you can expect rapid, attentive, personalized care.'' Norm Chapin, M.D., Chief of Emergency Medicine
The Columbia Memorial Hospital Emergency Medical Department is staffed 24 hours a day, 7 days a week by Board Certified emergency physicians, on-call physicians, physician assistants, Emergency Certified registered nurses, and experienced patient care assistants. Last year our Emergency Department saw 34,000 people, an average of 90-95 per day. Despite our large volume of patients, we have instituted a triage program that assures patients they will be seen by a nurse within 3-5 minutes of arrival.
Patients requiring a higher level of care or more specialized treatment at a trauma center, can receive the emergency, high-quality care and condition stabilization they need at Columbia Memorial and then be transported to an appropriate Trauma Center, such as Albany Medical Center or St. Peters in Albany, or the Westchester Burn Center. We facilitate the transport of patients by helicopter when necessary. In 1999 the Emergency Department moved to the hospital's new Kellner Wing, a spacious facility that allows us to see more patients. It has a pleasant waiting room with

two televisions, adequate parking, separate walk-in and ambulance entrances and a central triage area where nurses can see who needs immediate attention. The department is located right next to our new surgery suite, which can save critical time in life-threatening situations.
Services
• Bedside registration. As part of our personalized care approach, we do not register patients before treating them. • EKG monitoring and other high tech diagnostic equipment for heart and lung patients. Our recently purchased half-million dollar portable ECHO machine allows us to diagnose cardiac and certain types of lung problems quickly and accurately, a service not typically found outside of large, urban hospitals.
• Psychiatric evaluations. We have a psychiatric evaluation area and two rooms designated specifically for psychiatric patients. • A SANE Program. Our Sexual Assault Nurse Examiner is trained to provide compassionate, expert care for victims of sexual assault. We also have special equipment that can take highly magnified pictures for forensic purposes.
• A 6-bed Prompt Care Unit. We welcome patients with non-life-threatening problems to come in anytime.

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